Privacy Policy
Effective date:1. Introduction
Everon Technologies, LLC ("Everon," "we," "our," or "us") values your privacy and is committed to protecting your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard information through the Employee Wellness Hub ("EWH"), an online platform that allows Research Associates to view their benefits, medical claims, and health insurance information.
By accessing or using the Employee Wellness Hub, you acknowledge that you have read and understood this Privacy Policy.
2. Scope
This Privacy Policy applies to information collected through the Employee Wellness Hub and any associated mobile or web applications. It applies only to employees and Research Associates located in the United States who use the Employee Wellness Hub.
3. HIPAA Compliance
Everon operates the Employee Wellness Hub and handles all data in accordance with the Health Insurance Portability and Accountability Act (HIPAA), including its Privacy, Security, and Breach Notification Rules. Where Everon processes Protected Health Information (PHI) on behalf of a covered entity, it does so as a business associate under a written Business Associate Agreement. All PHI is collected, transmitted, and stored using secure, HIPAA-compliant methods.
4. Information We Collect
We collect the following categories of information through the Employee Wellness Hub:
Identifiers — such as your name, Research Associate or employee identifier, email address, mailing address, and mobile phone number.
Benefits and eligibility information — provided by Everon and its authorized partners.
Medical claims and health insurance information — including Protected Health Information (PHI) displayed within your account.
Account and authentication data — such as login credentials and security information used to protect your account.
Communication preferences — including your SMS opt-in status and notification settings.
Limited technical and usage information — such as session identifiers used to maintain application performance and security.
5. How We Collect Information
Everon obtains information for the EWH through:
Internal systems and eligibility files provided by Everon and its partners.
Secure API integrations with Everon's data systems.
Direct input by users who log in and interact with their benefits data, including information you provide when you opt in to communications
Some information is cached or stored on Everon's secure servers to improve application performance and user experience. Not all data from Everon's internal systems is stored permanently within EWH.
6. How We Use Information
Everon uses collected data for the following purposes:
To display accurate benefits and claims information to employees.
To send account-related notifications you have requested or that are necessary to service your account.
To enhance user experience and improve system functionality.
To perform analytics and aggregated insights for operational improvement.
To maintain compliance with applicable legal and regulatory obligations.
Everon does not use sensitive personal or health data for marketing or promotional communications.
7. Data Sharing and Disclosure
Everon may share user data only as follows:
With internal teams and authorized partners involved in providing employee benefits.
With third parties only as permitted under HIPAA or as authorized by the user under existing agreements.
With service providers necessary to operate the platform (such as our SMS messaging platform and aggregator), under written agreements that limit their use of the information to providing services to us.
With regulators or authorities when required by law.
Everon does not sell or rent user data to third parties.
8. SMS / Text Message Communications
If you opt in to receive text messages from the Employee Wellness Hub, we will send account-related SMS notifications only — such as security and login alerts, benefits and coverage update notices, appointment reminders, and other membership notices. This section should be read alongside our dedicated SMS Terms.
No promotional messages. We do not send marketing, advertising, or promotional text messages. The SMS program is used exclusively for account-related notifications.
No PHI by text. We will never transmit Protected Health Information (PHI) or other HIPAA-sensitive information through SMS. Text messages contain only general notifications that prompt you to log in to the Employee Wellness Hub, where all HIPAA-sensitive information is available securely.
Message frequency. You will receive up to 10 messages per month. Message frequency may vary based on your account activity.
Message and data rates. Message and data rates may apply depending on your mobile carrier and plan.
Mobile information non-sharing. We do not sell, rent, or share your mobile phone number or SMS opt-in information with third parties or affiliates for their marketing or promotional purposes. Mobile opt-in data and consent are never shared with any third party. Your mobile number is used solely to deliver the account-related messages you have requested.
Opt out. You can opt out at any time by replying STOP to any message, or by updating your notification preferences in your account settings. Reply HELP for assistance.
9. Data Retention
Data retention periods are determined by Everon in accordance with corporate policy and applicable healthcare regulations. Information may be retained for legal, compliance, or auditing purposes, as determined by Everon.
10. Data Security
Everon employs industry-standard administrative, technical, and physical safeguards to protect information. This includes encryption in transit and at rest, access controls, secure authentication, and regular system monitoring. While we take reasonable steps to protect data, no system is completely immune from unauthorized access.
11. Your Rights
Access — the right to access and obtain a copy of the health and account information we maintain about you..
Correction — the right to request that inaccurate or incomplete information be corrected or amended.
Restriction — the right to request limits on how certain information is used or disclosed.
Confidential communications — the right to request that we communicate with you through a specific channel or at a specific location.
Communication preferences — the right to opt in or out of text message communications at any time (reply STOP), and to manage your notification settings in your account.
Accounting of disclosures — the right to request information about certain disclosures of your PHI.
To exercise any of these rights, contact Everon through the channels described in Section 14. We will respond in accordance with applicable law.
12. Cookies and Tracking
The Employee Wellness Hub may use limited cookies or technical identifiers to maintain session integrity and enhance usability. Everon does not use tracking technologies for advertising or behavioral profiling.
13. Updates to This Policy
Everon may update this Privacy Policy from time to time. Any material changes will be reflected within the Employee Wellness Hub and include a revised "Effective Date." Continued use of the platform after updates constitutes acceptance of the revised Policy.
14. Contact Information
If you have any questions regarding this Privacy Policy or Everon's data practices, contact us:
Legal Name: Everon Technologies LLC
Address: 2933 W Cypress Creek Rd, 202, Fort Lauderdale, FL 33309
Email: legal@everon.tech
Plain-language summary
The Employee Wellness Hub shows your benefits and medical data in one place. Everon keeps your information safe under HIPAA rules. We only use your data to run the platform and improve your experience — not for marketing. If you opt in to text messages, we send account-related notifications only (never PHI, never promotions), and we never share your mobile number with third parties. You can reply STOP at any time, and you can contact Everon directly to ask questions or make changes to your data.